The login issue affecting re:Members AMS platform is now resolved. Following a period of monitoring, platform performance remains stable, and users should no longer experience delays when logging in.
Thank you for your patience. If you experience any further issues, please contact us at ams-help@remembers.com.
Posted Oct 16, 2026 - 17:52 EDT
Monitoring
The issue affecting login to re:Members AMS platform has been resolved. The platform is responding normally, and users should no longer experience delays when logging in.
Our team is continuing to monitor performance closely to ensure stability. If you experience delays, please contact us at ams-help@remembers.com.
Posted Oct 16, 2026 - 13:51 EDT
Investigating
When accessing re:Members AMS, you and your members may experience significant processing and navigation delays. Our team has identified the cause and is actively working toward a resolution. Rest assured, our teams view this as urgent and are actively working to solve this for you.
We appreciate your patience and partnership. For immediate support, please contact us at ams-help@remembers.com.
Posted Oct 16, 2026 - 11:26 EDT
This incident affected: API, Cloud 1, Cloud 2, Cloud 3, Cloud 4, and Cloud 5.